Frequently Asked Questions

Find answers to common questions about our premium tech gear

Are your laptop bags water-resistant?

Yes, most STM Goods bags are crafted from high-quality water-repellent fabrics to protect your electronics from light rain and spills.

How do I find the right case for my iPad or MacBook?

You can check your device's model number in settings or on the back of the device, then use our 'Fit Guide' on the product pages to ensure compatibility.

Does STM Goods offer a warranty on its products?

We offer a limited lifetime warranty on our bags and a three-year warranty on most of our protective cases against manufacturing defects.

What is 'SlingTech' technology?

SlingTech is our proprietary design that suspends your laptop away from the edges of the bag, providing extra protection against drops and impacts.

Can I wash my STM backpack?

We recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or dry, as this can damage the protective coatings.

Do you offer bulk discounts for corporate or education orders?

Yes, we provide specialized pricing for bulk purchases. Please contact our sales team via the contact form for a quote.